Our Support
GENERAL QUESTION
Shared Hosting
Yes, we provide managed hosting services, including server maintenance, security updates, and performance optimization, so you can focus on growing your business.
You can buy a domain at a low price by checking our latest domain offers, using promo codes, and choosing less common domain extensions. Visit our domain registration page for the best deals.
You can set up a URL redirect from your hosting control panel (cPanel, Plesk, or DirectAdmin). Navigate to the “Redirects” section, enter your domain and destination URL, and save the changes.
Log into your domain registrar’s control panel, find the “Nameservers” or “DNS Settings” section, enter the new nameservers, and save the changes. It may take up to 24 hours to propagate.
To generate a CSR (Certificate Signing Request) code, go to your hosting control panel, find the SSL/TLS section, and follow the steps to create a new CSR. You’ll need this code to install an SSL certificate.
Dedicated Hosting
To set up free email forwarding, log into your domain control panel. Look for the “Email Forwarding” section, where you can add a forwarding email address. Enter the email address you want to forward emails from and the destination email address, then save your settings. Emails sent to the forwarded address will be automatically redirected to the destination.
To transfer your domain, unlock it at your current registrar, obtain the transfer authorization (EPP) code, and initiate the transfer with the new registrar. You’ll need to approve the transfer via email, and it typically takes a few days to complete.
To transfer your hosting account, backup all your website files and databases from your current host. Then, upload them to the new hosting provider. Once uploaded, update your domain’s DNS settings to point to the new hosting provider. Some hosts offer free migration assistance, so you can reach out to them for support.
To renew your domain, log in to your domain registrar account and go to the “Domain Management” section. Find the domain you want to renew and follow the prompts to make the payment. You can also enable auto-renew to ensure your domain is renewed automatically.
WhoisGuard protects your domain’s privacy by masking your personal contact information in the WHOIS database. Instead of showing your details, it displays generic information, which helps prevent spam, unsolicited marketing, and identity theft.
Dedicated Hosting
Log in to your domain control panel, go to the “Email Forwarding” section, enter your desired forwarding address and destination email, then save the settings. Emails sent to your domain email will now be forwarded automatically.
To transfer a domain, unlock it at your current registrar, get the transfer authorization (EPP) code, and initiate the transfer with your new registrar. Approve any confirmation emails, and the transfer will be completed within a few days.
Backup your website files and database, then upload them to your new hosting provider. Update your domain’s nameservers to point to the new hosting. Some providers offer free migration services—check with your new host.
Log in to your domain registrar account, go to the “Domain Management” section, select the domain you want to renew, and complete the payment. Enable auto-renewal to avoid expiration.
WhoisGuard protects your personal details from being publicly visible in the WHOIS database, preventing spam, identity theft, and unwanted solicitations. It replaces your contact information with anonymous details for privacy.
